If you are experiencing any problems with your video or audio, this may be due to your browser blocking third party cookies and permissions.
Please try the following solutions:
- Please refresh the page
- Please try incognito mode on Google Chrome
- Please make sure your Google Chrome is up to date.
To update Google Chrome:
- On your computer, open Chrome.
- At the top right, click More .
- Click Help
- Click About Google Chrome
- Check the page to see if you need to update your Google Chrome account
Other solutions to try:
- Please try a different browser e.g. Microsoft Edge, Safari or Google Chrome
- Please check in the URL bar that you have allowed all third party permissions
- Please ensure you are not using a VPN or a strong company firewall
If your issue continues please email email@example.com for support.